Privacy Policy

Overview

Wound House ("we," "us," or "our") operates the website at woundhouse.com. This Privacy Policy describes how we collect, use, and handle information that you voluntarily submit through our website. By using this website, you agree to the practices described in this policy.

This website is a general informational and contact resource. It is not a clinical platform, a patient portal, or a HIPAA-covered entity in the context of this public website. We do not collect protected health information (PHI) through this website, and we ask that you do not submit PHI through our general contact forms.

Information We Collect

We collect information that you voluntarily provide through our website forms, including:

• Contact information (name, email address, phone number)
• Professional information (for healthcare providers and agency partners, such as organization name, NPI, license information, and service area)
• Agency and organization information submitted through our partnership inquiry forms
• Email subscription information if you choose to subscribe to updates
• Messages and inquiries you submit through our contact forms

We also collect standard website analytics data (such as pages visited, browser type, and general geographic region) through analytics tools. This data is aggregated and does not personally identify you.

What We Do Not Collect

We ask that you do not submit the following through our general contact forms:

• Social Security numbers
• Medicare or insurance identification numbers
• Medical records or clinical history
• Medication lists
• Detailed health or diagnostic information

If detailed health information is required for a future service, Wound House will provide instructions for the appropriate secure process.

How We Use Information

Information you submit may be used to:

• Respond to your inquiry or request
• Connect you with appropriate resources or team members
• Process provider or agency partnership inquiries
• Send updates or information you have requested
• Improve our website and services

We do not sell your personal information to third parties. We do not share your information with third parties except as necessary to operate our business, respond to your inquiry, or as required by law.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and to collect aggregate analytics data. You may adjust your browser settings to decline cookies, though some website features may not function as intended if you do so.

Data Retention

We retain information submitted through our website for as long as necessary to respond to your inquiry and for legitimate business purposes. You may contact us to request that your information be removed from our records.

External Links

Our website may contain links to external websites, including Dementia Circle (dementiacircle.com) and other resources. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any external sites you visit.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: